DELIVERY TIME

Most orders will be shipped within 1-5 business days of being placed. In busy time we may need more time to ship your order and we greatly appreciate your patience. Our top priority is to send orders to you are soon as possible!.

*Total Delivery Time=Processing Time+ Shipping Time

Before shipping out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment, 4 business days Normally. However, it can also be affected by the item's stock status:

*For items which have stock in warehouse, items will be shipped in 24 hours.

*For items experiencing stock availability issues, we may need 3-7 business days to prepare your orders.

If you have any further questions, please contact our customer services at supportcesovb@sespt.com.

 

Order Status

Once your order has been shipped, we will send notifications to the email you provided when you placed the order. This notification should include a tracking number which you can use to track your package from our distribution center right to your front door.

NOTES: if you fail to see delivery info when you click on your order-tracking link, don't worry! Occasionally, there may be a 24 hour delay in viewing tracking progress from the point of our transmission to the shipper's first scan at one of their destination points.

 

TRACK YOUR ORDER

Once your order has been shipped, an email including your tracking number will be sent to you. If you have any questions about your delivery or you need to update your details, please contact us

Note: Orders are not shipped or delivered on weekends or holidays. 

RETURN

We sincerely want you to be happy with what you've ordered. If you are not totally satisfied with your items, please do not hesitate to contact our customer service team. We offer 30-day returns and exchanges service to ensure you left as happy as possible.